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Services & Support

Professional Services

Medicalinx Software Development

Our focus on medical software development gives us the ability to understand your needs more quickly than otherwise possible. Our medical background helps us come up with better solutions for your healthcare provider organization.

Some of the benefits working with Medicalinx are:

  • Work with a custom software development partner here in USA
  • Medicalinx was started by developing medical software solutions for healthcare providers and pharmaceutical manufacturers.
  • Gain increased ROI on your technology initiatives
  • Competencies across various technology domains
  • and more...

Healthcare providers have unique needs for medical software development.

For More Information:
Contact info@medicalinx.com or call 1-866-429-5015


Support Contracts

What to expect from Medicalinx IT support contract

The Medicalinx Software Support Services Contract provides users with high-quality support that enables them to get the most out of their medical software. It guarantees a smooth daily operation for the engineering team, minimizes down time and maximizes productivity.

Regular software updates protect the investment in the Medicalinx solutions and keeps the entire installation in line with the latest technology evolutions. Health care users to the Medicalinx Software Support Services are automatically entitled to new releases of the Medicalinx software. This ensures the compatibility with the latest developments in hardware and operating systems. Every new release also delivers new functionalities and features, further enhancing the software’s performance and capabilities.

Through the Medicalinx Software Support Services, users have access to Medicalinx Response Line Center for a wide range of questions on the deployment and optimal use of the Medicalinx software products. Response line engineers diagnose reported problems related to Medicalinx software or hardware, and provide the best solution in the shortest possible time frame. In case the reported problem represents a job stopper, they will look for a temporary work-around allowing customers to proceed with their work.

The Medicalinx response line engineers have an extensive experience in the installation and text support use of Medicalinx products, and often also master the related medical software applications.

Medicalinx Software Support Services includes:

  • Response-line telephone and e-mail assistance
  • Remotely view and control desktops, laptops, and servers
  • Extended warranty, including dealing with and solving software problems
  • Management of customer feature requests
  • Escalation management for urgent matters
  • New release updates of software products and all related media and documentation
  • Configuration management
  • and more...

For More Information:
Contact supportcontractinfo@medicalinx.com or call 1-866-429-5015

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Technical Training

Medicalinx Software Technical Training

Medicalinx’s experienced professionals provide personalized assistance with consulting and implementation. Medicalinx provides direct access to web-based training programs and other learning materials to help you more effectively use Medicalinx software solutions. Online training is developed to provide an additional and enhanced training option that meets your requirements.

Some of the benefits of our Software Training are:

  • Unlimited software training
  • Customized courses available at no extra charge
  • Training materials provided for each student, including shortcuts and tips
  • Follow-up phone support
  • and more...

Healthcare providers have unique needs for medical software training.

For More Information:
Contact technicaltraininginfo@medicalinx.com or call 1-866-429-5015

ePrescribing solution certified by Surescripts

Integrates with Practice Management Systems and EMR/EHR Systems

Sample Tracking Solution

A real time end-to-end Sample Management Solution that tracks and monitors sample activities

Patient Eligibility and Formulary Solution

Providers may request patient eligibility and formulary information with one click

Meds in the Office Solution

Physician can now keep track of all medications that are administered to
patients in the office

Appointment Scheduling Solution

Designed specifically to address the limitations and complexities found in traditional medical scheduling software

Patient Medication History Solution

Providers may request patient medication history information during office visit